General conditions

Identifying data of the owner of the Website
The ownership of this website corresponds to Práxedes Jiménez Blázquez, hereinafter AZKENIK SOLUCIONES INDUSTRIALES with registered office at Calle Cubas 10, Moraleja de Enmedio 28950, Madrid
The identification and contact details of the company are:
CIF: ES-50429715F
Address: Calle Cubas 10, Moraleja de Enmedio 28950, Madrid
Tel: +(34) 677 547 302
Email: info@azkenik-industrial.com

All prices indicated on this page include VAT.

Terms of use
The simple and mere use of the Page grants the condition of user of the Page, either a natural or legal person, and obligatorily implies the complete, full and unreserved acceptance of each and every one of the clauses and general conditions included in the Legal warning. If the User does not agree with the clauses and conditions of use of this Legal warning, he will refrain from using the Page. This Legal warning is subject to changes and updates so the version published byAzkenik Soluciones Industriales. it may be different each time the User accesses the Portal. Therefore, the User must read the Legal warning each and every time they access the Page.

Through the Page, Azkenik Soluciones Industriales provides Users with access and use of various Contents published via the Internet by Azkenik Soluciones Industriales or by authorized third parties.

The User is obliged and agrees to use the Page and the Contents in accordance with current legislation, the Legal Notice, and any other notice or instructions made known to him, either through this legal notice or in any other place within of the Contents that make up the Page, as well as with the rules of coexistence, morals and generally accepted good customs. For this purpose, the User undertakes and undertakes NOT to use any of the Contents for illegal purposes or effects, prohibited in the Legal Notice or by current legislation, harmful to the rights and interests of third parties, or that in any way may damage , disable, overload, deteriorate or prevent the normal use of the Contents, computer equipment or documents, files and all kinds of content stored on any computer equipment owned or contracted by Azkenik Soluciones Industriales, of other Users or of any Internet user (hardware and software).

The User undertakes and undertakes not to transmit, disseminate or make available to third parties any kind of material contained on the Page, such as information, texts, data, content, messages, graphics, drawings, sound and / or image files. , photographs, recordings, software, logos, brands, icons, technology, photographs, software, links, graphic design and source codes, or any other material to which you have access as User of the Page, without this enumeration having the character limitative. Likewise, in accordance with all of this, the User may not:

• – Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the Contents, unless you have the written and explicit authorization of Azkenik Soluciones Industriales, which is the owner of the corresponding rights, or Although this is legally permitted.
• – Delete, manipulate or in any way alter the “copyright” and other identifying data of the reservation of rights of Azkenik Soluciones Industriales or its owners, fingerprints and / or digital identifiers, or any other technical means established for their recognition.

The User must refrain from obtaining and even attempting to obtain the Contents using means or procedures other than those that, depending on the case, have been made available for this purpose or have been indicated for this purpose on the Web pages where they are find the Contents or, in general, those that are habitually used on the Internet for this purpose, provided that they do not entail a risk of damage or disablement of the Page, and / or the Contents.

INTELLECTUAL PROPERTY

All trademarks, trade names or distinctive signs of any kind that appear on the Page are the property ofAzkenik Soluciones Industriales or, where appropriate, third parties who have authorized their use, without it being understood that the use or access to the Portal and / or the Contents attributes to the User any right over the aforementioned trademarks, trade names and / or distinctive signs, and without that may be understood to be assigned to the User, none of the exploitation rights that exist or may exist on said Contents. Likewise, the Contents are the intellectual property of Azkenik Soluciones Industriales, or third parties where appropriate, therefore, the Intellectual Property rights are owned by Azkenik Soluciones Industriales, or third parties who have authorized their use, to whom corresponds the exclusive exercise of the rights of exploitation of the same in any form and, especially, the rights of reproduction, distribution, public communication and transformation. The unauthorized use of the information contained in this Website, as well as the infringement of the Intellectual or Industrial Property rights of Azkenik Soluciones Industriales or of third parties included in the Page that have transferred content, will give rise to the legally established responsibilities.

HYPERLINKS

Those persons who intend to establish hyperlinks between their Web page and the Page must observe and comply with the following conditions:

• – Prior authorization will not be required when the Hyperlink only allows access to the home page, but may not reproduce it in any way. Any other form of Hyperlink will require the express and unequivocal authorization in writing byAzkenik Soluciones Industriales
• – No “frames” will be created with the Web pages or on the Web pages ofAzkenik Soluciones Industriales
• – No false, inaccurate, or offensive statements or indications will be made about Azkenik Soluciones Industriales, its managers, employees or collaborators, or the people who are related to the Page for any reason, or the Users of the Page, or the Contents supplied.
• – It will not be declared or implied that Azkenik Soluciones Industriales has authorized the Hyperlink or that it has supervised or assumed in any way the Contents offered or made available to the Web page on which the Hyperlink is established.
• – The Web page on which the Hyperlink is established may only contain what is strictly necessary to identify the destination of the Hyperlink.
• – The Web page on which the Hyperlink is established will not contain information or content that is illegal, contrary to morality and generally accepted good customs and public order, nor will it contain content that is contrary to any third party rights.

AVAILABILITY OF THE PAGE

Azkenik Soluciones Industriales does not guarantee the absence of interruptions or errors in the access to the Page, its Contents, nor that it is updated, although it will make its best efforts to, where appropriate, avoid, correct or update them. Therefore, Azkenik Soluciones Industriales It is not responsible for damages or losses of any kind caused to the User that cause failures or disconnections in the telecommunications networks that produce the suspension, cancellation or interruption of the Portal service during the provision of the same or previously.
Azkenik Soluciones Industriales excludes, with the exceptions contemplated in current legislation, any liability for damages of any kind that may be due to the lack of availability, continuity or quality of the operation of the Page and the Contents, due to non-compliance with the expectation of utility that users may have attributed to the Page and the Contents.
The function of the Hyperlinks that appear on this website is exclusively to inform the user about the existence of other websites that contain information on the matter. These Hyperlinks do not constitute any suggestion or recommendation.
Azkenik Soluciones Industriales It is not responsible for the contents of said linked pages, the operation or usefulness of the Hyperlinks or the result of said links, nor does it guarantee the absence of viruses or other elements in them that may cause alterations in the computer system (hardware and software ), documents or files of the user, excluding any responsibility for damages of any kind caused to the user for this reason.
Access to the Page does not imply an obligation on the part of Azkenik Soluciones Industriales to control the absence of viruses, worms or any other harmful computer element. It corresponds to the User, in any case, the availability of adequate tools for the detection and disinfection of harmful computer programs, therefore, Azkenik Soluciones Industriales It is not responsible for possible security errors that may occur during the provision of the Page service, nor for possible damages that may be caused to the computer system of the user or third parties (hardware and software), files or documents stored in it, as a result of the presence of viruses on the user’s computer used to connect to the services and contents of the Web, a malfunction of the browser or the use of non-updated versions of it.

PAGE QUALITY

Given the dynamic and changing environment of the information and services provided through the Page, Azkenik Soluciones Industrialesmakes its best effort, but does not guarantee the complete veracity, accuracy, reliability, usefulness and / or timeliness of the Contents. The information contained in the pages that make up this Portal is only informative, advisory, informative and advertising. In no case do they offer or have the character of a binding or contractual commitment.

LIMITATION OF LIABILITY

Azkenik Soluciones Industriales excludes all responsibility for the decisions that the User may make based on this information, as well as for possible typographical errors that the documents and graphics on the Page may contain. The information is subject to possible periodic changes without prior notice of its content due to expansion, improvement, correction or updating of the Contents.

NOTIFICATIONS

All notifications and communications by Azkenik Soluciones Industriales to the User made by any means will be considered effective for all purposes.

CONTENT AVAILABILITY

The provision of the service of the Page and the Contents has, in principle, indefinite duration. Azkenik Soluciones Industriales, however, is authorized to terminate or suspend the provision of the Page service and / or any of the Contents at any time. When reasonably possible, Azkenik Soluciones Industriales will give prior notice of the termination or suspension of the Page.

PERSONAL DATA PROTECTION

Azkenik Soluciones Industriales is aware of the importance of the privacy of personal data and, therefore, has implemented a data processing policy aimed at providing maximum security in the use and collection thereof, guaranteeing compliance with current regulations in the matter and configuring said policy as one of the basic pillars in the entity’s lines of action. While browsing your domain name on the web, personal data may be requested through different forms provided for this purpose. Said data will form part of the pertinent files depending on the determined and specific purpose that motivates their collection. In this way, the particular information of each data processing will be provided together with each web form, the person responsible for the file being common to all of them: Azkenik Soluciones Industriales, domiciled at your registered office, as well as the place and form of exercise of the rights of access, rectification, cancellation and opposition, which must be formalized by means of a written communication to the address indicated above, including a copy of the DNI or equivalent identification document. In the event that you provide your data through an email message, it will be part of a file whose purpose will be to manage the request or comment you make to us, the rest of the points indicated in the previous paragraph being applicable.

Likewise, the general conditions of contracting the services of Azkenik Soluciones Industriales contain the characteristics and nature of the data processing that will be developed by it in the event that it contracts any of them. On the other hand,Azkenik Soluciones Industriales has implemented the necessary technical and organizational measures to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data that the interested parties could facilitate as a result of accessing the different sections of the website your domain name, applying the measures of security contemplated in Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999, of December 13, on the Protection of Personal Data.

JURISDICTION

For any questions that may arise about the interpretation, application and compliance with this Legal Notice, as well as the claims that may arise from its use, all the parties involved submit to the Judges and Courts of the AC of Madrid, expressly waiving to any other jurisdiction that may correspond to them. Applicable legislation The Legal Notice is governed by Spanish law.

All copyrights are reserved by international intellectual property laws and treaties. Its copying, reproduction or dissemination, in whole or in part, by any means is expressly prohibited.

How to buy

Buying at azkenik-industrial.com is very simple. You just have to follow the following steps:

1.Choose the category and subcategory where the product (s) you want to buy is located.
2.Visualiza the product / s that interests you / n. Through a click you will get an enlargement of the photograph; some products have multiple photos. You can also check its description, composition, reference and price.
3.Select a product, the number of units and add the item to the cart. You can then choose to continue shopping or to process order.
4.Si quieres seguir comprando, repite el proceso. If you want to order, click the place order button to start the purchase process.
5.Enter all the information requested, shipping and billing address and make sure they are correct.
6.Select a payment method: Visa, Paypal.
7. Confirm the order and proceed, where appropriate, to payment.
8. You will receive an email confirming your order.

In which countries can you shop online?

Currently you can make your purchase in Spain, Germany, Austria, Belgium, Bulgaria, Cyprus, Denmark, Slovakia, Slovenia, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland , Portugal, United Kingdom, Czech Rep., Romania, Sweden.

Do you replenish items with the indication “out of stock”?
If an item is out of stock, we will try to restock it as soon as possible. If there is no stock, the web indicates that it is out of stock.

Will I receive the same product that I see in the photo?
Yes.

Is it possible to receive periodic information in my email with the latest news and offers fromazkenik-industrial.com?
Yes. Simply by accessing the “Newsletter” you will receive information about the latest news from azkenik-industrial.com.

Can I unsubscribe from the Newsletter of azkenik-industrial.com?
In the Newsletter emails you receive from azkenik-industrial.com you can always unsubscribe easily. Selecting the “unsubscribe” option.

How I can make sure I made my purchase?
Once your order is placed, you will receive a confirmation email. If you do not receive it, please contact info@azkenik-industrial.com.

Can I remove an item from my order?
Yes. From the shopping cart you can delete the items you do not want as long as you have not processed the order.

Can I cancel my order?
Yes, you can cancel your order by calling Customer Service at your customer service number.

What should I do if I receive a defective item?
Azkenik Soluciones Industriales only sells articles in perfect condition, so yes, exceptionally you receive an article with a defect, please contact azkenik-industrial@gmail.com.

What should I do if I receive an incorrect item?
If on any occasion, by mistake, you receive an item that you have not ordered, please contactazkenik-industrial@gmail.com.

Shipping and handling costs
Peninsular Spain:

Shipping by Courier to Peninsular Spain: € 9 (Free for purchases over 500 Euros)

Balearic Islands and Portugal:

Urgent Shipping by Courier: € 15 (Free for purchases over 600 Euros)

Canary Islands, Ceuta and Melilla:

Urgent delivery by Courier or Postal Express to the Canary Islands, Ceuta and Melilla: 20 Euros (Including orders that exceed 100 euros)
Extra Kilo: 5 Euros (This surcharge will be charged on all orders that exceed 1 kilo including those that exceed 100 Euros)
These orders will receive a 21% discount on all our articles except books where they will receive a 4% discount on VAT as this does not apply in the Islands.

They should also take into account that the local taxes that they have to pay there for the importation of our products will be at their own expense.
Europe: Priority 30 Euros (up to 2 kilos) Extra Kilo: 10 Euros

Outside Europe:
Priority 40 Euros (up to 1 kilo)
Extra Kilo: 20 Euros (This surcharge will be charged on all orders that exceed 1 kilo including those that exceed 100 Euros)

Payment Methods:

1) By credit card through PayPal No Extra Charges.

Is payment with PayPal secure?
Totally. Paypal has more than 20 million registered users, is owned by eBay and has been voted “the best e-Commerce solution”. For more information visit the PayPal page.
If you are not a PayPal member you can register in a few minutes.
It is fast, safe and very simple to use.

3) Bank Transfer Without Extra Charges.
Payment by transfer to our bank account. You will get all the necessary information when you receive the confirmation email. Your order will be shipped right after payment is received.
Remember that if your order is greater than 100 Euros, the shipping will be free with this form of payment.

Shipping times:

Urgent Shipping:
The following shipping times are after the package leaves our warehouses.
Orders are processed from Monday to Friday until 5:00 p.m. For example, an order placed on the weekend will be processed and shipped the next business day.

Peninsular Spain: 1 to 2 business days

Balearic Islands: 2 to 3 business days
Portugal:2 to 3 business days
Canary Islands:4 to 7 business days.
Ceuta and Melilla: 4 to 7 business days.
Europe: 5-12 business days
Outside Europe: 2 to 3 weeks

Returns:
What should I do to give the item back?
To request a return online with collection at your home, write to us at info@azkenik-industrial.com specifying the order number (which you will find in the order confirmation email), an address for the collection and the details of the items that you want to return.
After verifying the data, we will send a carrier within the next 72 hours (whenever possible). To arrange the collection, the transport company will contact you.
What is the deadline to make a return? For any return, you have a period of fourteen days from placing the order.
Do I have to pay anything for my return? If you are not satisfied with your purchase for any reason, you have 15 days to return a product to us. If the product has arrived defective, you have 14 days to notify it. The return will be made by the customer and in all cases the shipping costs will be borne by the customer.
How will I receive my refund? Once the return is approved, you will receive the amount in the same way in which you made your purchase.
When will I receive my refund? After approving the return (the items must be in perfect condition and have the internal labels) you will receive a confirmation email indicating that the amount will be credited to your account (the same payment method that you used to pay) in a few days. Remember that the credit card payment always depends on your bank.
What to do if the amount of my refund is incorrect?Contact us at info@azkenik-industrial.com and we will solve the problem as soon as possible.
azkenik-industrial.com reserves the right to reject returns communicated or sent after the deadline, or articles that are not in the same conditions in which they were received
If you have any other questions, do not hesitate to contact us atinfo@azkenik-industrial.com.